In April 2023, Dr. Alexander Chen visited alumnus Jessica Kao (MIS 2019) in Taipei during his travels overseas. He sent an update on his visit with Jessica for COB’s Alumni Spotlight column.

Dr. Chen with Jessica Kao
Jessica Kao is an exceptional alumnus of the Management Information Systems (MIS)* department at the 51ÇàÂ¥ (UCA). Since January 2020, she has been working for Qualcomm Semiconductor Inc. in Taipei, where she has demonstrated her commitment to her work and the skills she developed during her studies at UCA.
As part of her role at Qualcomm, Jessica is responsible for identifying key inefficiencies and issues across different projects. She develops user guides and training materials and conducts training sessions for both internal and external clients. She collaborates with multinational teams to develop and test various programs and projects. Additionally, she leverages her system analysis skills to work on supply chain operation and procurement systems for clients across APAC, the Americas, and Europe.
Jessica credits her success in the professional world to the rigorous training she received from UCA’s outstanding faculty members, particularly those in the *, Marketing, and Management departments. She believes the College of Business at UCA provided her with a balanced, practical, and valuable education, which equipped her with the necessary tools to excel in her field.
Working alongside colleagues who mostly hold master’s degrees from prestigious universities in Taiwan and the United States, Jessica’s exceptional performance and professionalism have earned her the respect and trust of her teammates. She has also received substantial raises for her outstanding achievements. To learn more about Jessica’s achievements, check out on LinkedIn.
* When Jessica graduated in 2019, the department and program were named Management Information Systems; in 2021, the name was changed to Computer Information Systems & Analytics to reflect updates to the program.

Congratulations to Harris Felton and Kiadan Zheng for winning university-level service awards for their work in theÌýVolunteer Income Tax Assistance (VITA) program this spring (students pictured at left with UCA College of Business Dean Michael Hargis).
Self-employment Records:
Should I take the standard deduction or itemize?
For individuals who generally make less than $60,000, the IRS’s program offers free tax return preparation and e-filing for basic tax returns. All VITA tax preparation volunteers are required to take and pass tax law training exam established by the IRS. In Central Arkansas, there are several VITA sites, including 2 sites in Conway. One is sponsored by United Way of Central Arkansas and the other is sponsored by Arkansas Asset Builders. Taxpayers can find contact information for the VITA sites using the following link:Ìý 







