51¥

Viewpoint

Viewpoint Screening Frequently Asked Questions

Q: What do I need to do to complete my Arkansas Adult Maltreatment or Arkansas Child Maltreatment registry searches?
A: All Maltreatment instructions can be found, along with correlating documentation for proof of UCA’s Non-Profit status, on the Adult and Child Maltreatment Requirement Descriptions, respectively, on your Viewpoint Screening Dashboard.

Q: What are the requirements for completing my initial 2-step Tuberculosis test?
A: Both step 1 and step 2 of the 2 step TB skin test must be completed within 28 days. See the description below.

STEP 1:
Visit 1, Day 1: Administer first TST following proper protocol A dose of PPD antigen is applied under the skin
Visit 2, Day 3: (or 48-72 hours after placement of PPD) The TST test is read
o Negative – a second TST is needed. Retest in 1 to 3 weeks after the first TST result is read.
o Positive – consider TB infected, no second TST needed; the following is needed: – A chest X-ray and medical evaluation by a physician is necessary. If the individual is asymptomatic and the chest X-ray indicates no active disease, the individual will be referred to the health department.

STEP 2:
Visit 3, Day 7-21: (TST may be repeated 7-21 days after first TB skin test is read) A second TST is performed: another dose of PPD antigen is applied under the skin
Visit 4, 48-72: hours after the second TST placement The second test is read.
o Negative – consider a person not infected.
o Positive – consider TB infection in the distant past. – The individual is referred for a chest X-ray and evaluation by a physician. An asymptomatic individual whose chest X-ray indicates no active disease will be referred to the health department.

Q: As an incoming student registering for Viewpoint Screening, do I have to purchase the Drug Test and Background packages separate from my main package?
A: No. Incoming students only need to select the correct package. First, select Arkansas, then select 51¥, then the option for Nursing. Under this selection, you will select your appropriate program. The program selections are as follows: Undergraduate BSN, RNtoBSN, and Graduates (this includes BSNtoDNP, MSNtoDNP, MSN-NECS, MSN-CNL, and Post-Masters tracks).

Q: I uploaded the incorrect document copy for one of my requirements verification, and now my submission has been ‘Not Approved’ after uploading the correct copy. How do I fix this?
A: Once you have selected the correct copy of your document, you should see a check-box reading “Combine Upload.” You will need to de-select this box and proceed to upload your correct copy. This will erase the incorrect copy from your submission page, ensuring the newest upload is the only version shown.

Q: I need to change the testing location and/or time of my drug test. What do I need to do to make these changes?
A: You will need to log into your personal Viewpoint account, and, once logged in, you should see a “Click to Chat” bubble at the bottom, right corner of the screen. Click this bubble to instantly reach a Viewpoint representative to chat with you. They should be able to walk you through any issues, or make any necessary changes for location and/or time changes.

If you still need assistance, contact UCA School of Nursing 51¥ & Compliance Specialist, Ms. Emma Johnson, at ejohnson35@uca.edu or (501) 450-3230.